Cozy Corner Co – Privacy Policy

Last updated: January 2026

At Cozy Corner Co, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or otherwise interact with us.

If you have any questions about this policy or your data, contact us at:

📧 Cozycornerco_@outlook.com
🏠 21 Grace Drive, Bristol, ENG, BS15 4LJ, UK

1. What Personal Information We Collect

We may collect personal information you provide or that is collected automatically when you use our website, including:

Contact information: Name, email, phone number, billing and shipping addresses.

Account information: Username, password, preferences, and settings.

Payment and transaction information: Payment details (processed securely), order history, returns, or exchanges.

Device and usage information: IP address, browser type, device identifiers, and interactions with our website.

Communications: Any messages or support requests you send to us.

We do not knowingly collect data from children under 18.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

To provide and improve our services: Process orders, deliver products, manage your account, and improve your shopping experience.

Marketing and advertising: Only if you have given consent, we may send marketing emails or show personalised ads. You can withdraw consent at any time.

Security and fraud prevention: Ensure account security, prevent fraud, and protect our website.

Customer support: Respond to enquiries and provide assistance.

Legal obligations: Comply with applicable laws or respond to legal processes.

3. Sharing Your Personal Information

We only share your personal information when necessary:

With Shopify or third-party providers who help with payment processing, fulfilment, or website services.

With marketing partners only if you have consented to receive marketing communications.

To comply with legal obligations or protect our rights.

With affiliates or in business transactions (e.g., mergers).

We do not sell your personal data.

4. Cookies and Tracking

Our website uses cookies to provide essential functionality and improve your experience.

Non-essential cookies (for analytics or marketing) will only be used with your consent.

You can manage or disable cookies in your browser settings.

5. Your Rights (UK GDPR)

You have the right to:

Access your personal data.

Correct inaccurate information.

Delete your data.

Restrict or object to processing.

Withdraw consent for marketing at any time.

Receive a copy of your data (data portability).

To exercise your rights, contact us at Cozycornerco_@outlook.com
We may need to verify your identity before fulfilling requests.

6. Data Retention

We keep your data only as long as necessary to:

Complete your transactions

Provide our services

Comply with legal obligations

7. Security

We take reasonable steps to protect your data, but no method is completely secure. Avoid sending sensitive information through unsecured channels.

8. Third-Party Links

Our website may link to other sites. We are not responsible for their privacy practices. Check their policies before providing personal information.

9. International Transfers

Your data may be transferred outside the UK. We rely on safeguards like European Commission Standard Contractual Clauses to protect your information.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page and take effect immediately.